THERESA WELLS | BILLING MANAGER | BILLING MANAGER
Theresa Wells has served as the Billing Manager at New Life Brace and Limb since 2006. In her role, Theresa provides comprehensive oversight to our billing team, offering invaluable support and guidance to address any inquiries related to insurance deductibles, authorizations, or coinsurance. While Theresa derives great fulfillment from collaborating closely with her team and our patients, she also treasures moments spent with her two daughters and finds solace in outdoor activities during her leisure time.
ESMIE MERLAN | BILLING AND CODING SPECIALIST
Esmie Merlan has over sixteen years of healthcare experience and has been New Life Brace and Limb’s Billing and Coding Specialist since 2015. Esmie’s patient care background made her a natural fit for the position since she understands the patient care side of insurance, as well as the billing side. When Esmie is not fighting to get your insurance authorizations and claims approved, she enjoys spending time and making memories with her family and is a huge Texans, Astros and Rockets fan.
VIVIAN CARRENO | INSURANCE VERIFCATION SPECIALIST
Vivian Carreno joined New Life Brace and Limb’s billing team in 2018 as our Insurance Verification Specialist. Vivian is responsible for
checking and double-checking your insurance benefits to ensure that there are no surprises when it comes to your coverage. Outside
of work, Vivian loves hanging out with her friends and family.